FREQUENTLY ASKED QUESTIONS
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FAQ
Can you explain the difference between your pre-assembled hanging lights and DIY paper lights?
Pre-assembled hanging lights are ready-to-install light fixtures, made from materials such as tear-resistant paper-like fabric or translucent plastic, available in various styles and designs.
If you're looking for something more interactive, our DIY paper lamp kits might just be your cup of tea. These kits come packed with pre-cut high-quality paper templates and easy-to-follow instructions for you to craft your very own paper lamp. It's a fantastic way to add a personal touch and to enjoy a fun little project. Just keep in mind, compared to our pre-assembled lights, they do require a bit more time and skill to put together.
Is the paper-like fabric used in pre-assembled pendant lamps sturdier than the paper used in paper lamps?
Yes, and not only that! Paper-like fabric is different from regular paper in several ways. Here are some of the differences:
- Made from cellulose fibre, paper-like fabric is a natural and durable material derived from wood. Unlike regular paper, it is remarkably tear-resistant, water-resistant, and long-lasting.
- Paper-like fabric has a matte finish and the translucent qualities of traditional paper.
- Embracing sustainability, paper-like fabric is made from renewable resources and is biodegradable. By choosing our lampshades, you opt for a beautiful and eco-friendly lighting solution, making a positive impact on the environment.
What comes with DIY papercraft lamp kit?
With each kit, you'll get pre-cut paper templates that you can bring to life as a 3D paper lampshade, a fun little project to enjoy! They are sent right to your door, safe in a strong cardboard envelope.
We've also included an illustrated step-by-step assembly guide to help you along the way.
Or, if you're more of a visual learner, check out our how-to video for a step-by-step demonstration of the assembly process.
Just a quick heads-up, the cord set and bulb aren't included. Don't worry though, the assembled lampshade fits standard lightbulbs and can be easily attached to a pendant light fitting in your home.
Happy assembling!
How long does it take to assemble DIY paper lamp?
Well, it might take just a few hours. It really depends on your handy skills and how much of a perfectionist you are.
If you're like us and love to take occasional breaks to stretch or shift your focus, it could take a bit longer - but that's all part of the fun!
Think of it as a mini escape from the hustle and bustle of daily life. Fall in love with the journey, and the beautiful result will follow in no time.
What tools do I need?
The good news is, we've done most of the heavy lifting for you! The parts have been expertly pre-cut, and the folding lines are already perforated. We've numbered the edges and flaps in the order of assembly sequence, which makes the assembly straightforward and enjoyable.
Now for the fun part! You simply need to fold along the lines and glue the parts together. The only tool you'll need is some glue. If required, you can order our UHU Glue. Enjoy and have fun!
Wondering which glue to use for a successful assembly?
For the best results, we suggest giving UHU All Purpose Adhesive or Wood Glue (PVA-based) a try! To make your glueing process a breeze, we have helpful how-to videos ready for you, complete with step-by-step instructions!
While we're always here to make your crafting journey smooth and enjoyable, please remember that we can't always guarantee outcomes due to various factors, like environmental conditions and individual crafting techniques. Don't worry though, that's all part of the fun of crafting!
Just a little heads up, we can't take responsibility for any issues that might pop up from using glue during the assembly process.
Remember, the key to crafting is to be careful and let your creativity shine! If you ever feel stuck, don't hesitate to reach out to us. We're always here to help.
Happy crafting and enjoy the process!
What type of light bulb should I use?
We recommend using LED light bulbs for our lampshades.
LED bulbs are energy-efficient, durable, and don't heat up, making them safe for use with our lampshades.
How to insert a cord with a lamp holder into pre-assembled lamps?
No matter which of our pre-assembled lamps you choose, they all attach to a cord and light bulb socket in the same easy way.
Where do you ship from?
We ship directly from Amsterdam, The Netherlands.
Do you ship outside of the Netherlands?
Absolutely! We do ship outside of the Netherlands. We happily deliver our products all over the world.
When can I expect my order to arrive?
• Netherlands: 1-2 business days
• Belgium: 1-2 business days
• France: 2-3 business days
• Germany: 2-3 business days
• Great Britain: 2-3 business days
• Europe: 3-5 business days
• The USA: 4-8 business days
• Australia, New Zealand, and Oceania: 8-16 business days
• Asia Pacific: 8-16 business days.
We'll provide you with tracking information and strive to deliver your order promptly.
While we aim to meet the shipping estimates, we cannot guarantee them.
If you need your order by a specific date, please inform us so we can give you a shipping quote.
My product arrived damaged. What do I do?
Please contact us immediately to discuss how we can assist you with a new product or replacement parts.
May I return/exchange my order?
We're happy to provide returns, exchanges, and cancellations. Please contact us within 14 days of delivery to begin the return/exchange process.
We kindly ask you to return the items within 14 days, and provide the tracking number.
If you want to cancel your order, please do so before the item has been shipped.
Please note, you will need to cover the cost of return shipping. Also, if the item is not returned in its original condition and packaging, there could be a decrease in its value, and you would be responsible for this loss.
What kinds of customization options do you offer?
We provide a selection of materials for your consideration - robust paper, durable paper-like fabric, or semi-transparent plastic.
You can also choose your preferred color for each item.
Furthermore, many of our pieces can be made on a larger or smaller scale.
Whether you need a larger statement piece or a smaller accent light, we can modify our products to meet your specific needs.
To take advantage of these customization options, feel free to contact us.